Where replies go and how they're sorted
Replies to your campaigns come back into Unilead under Replies (grouped) and Inbox (individual threads). You are also notified at the reply address in your company profile.
Only replies to your Unilead campaigns appear here — it is not a general mail client.
Classifications
Class | Meaning |
|---|---|
Interested | Positive — wants to know more |
Meeting booked | Booked time with you |
Question | Asked something before committing |
Not interested | Declined |
Out of office | Auto-reply; the sequence handles it |
Referral | Pointed you at a colleague |
Machine mail is filtered out
Bounces, auto-responders, and delivery notifications are filtered rather than shown as replies. A large share of what arrives at any cold-email inbox is machine traffic, and surfacing it as "replies" would make your numbers meaningless.
Follow-ups stop on reply
When someone replies, their follow-ups stop automatically. You will never send "just bumping this" to someone who already answered.
Replying
You can reply from the inbox and it goes back in the same thread from the same sending address, so the conversation stays coherent to the recipient.
Draft replies may be prepared for you to review. Nothing sends on your behalf without review.
Updated on: 17/08/2026
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